Provide leadership, oversight, management, and guidance with IT special projects and initiatives for the university. Provide mentoring and guidance to the IT Directors, focusing on coaching Director of Network and Infrastructure and associated team. Assist Chief Information Officer with strategy development and associated tactical plans for execution.

Responsibilities

• Provide oversight and management of special projects and Implementations including projects that need attention but keep getting pushed to the side due to competing priorities.

• Provide assistance with strategic Initiatives by working with CIO and other Directors (and possibly other UNE leadership) to plan for and align future IT infrastructure and IT technologies to the strategic vision and business needs of the university.

• Vendor relationship management.

• Provide mentoring and coaching to ITS Network team and other identified improvement areas

• ITS Inter-departmental liaison when and where appropriate

• Develop and maintain relationships with IT-related vendors to assist with demonstrations, procurement, and maintenance of ITS systems

• Assist ITS Networking team with identification of issues, weak points, potential issues and develop and manage remediation plans

• Assist IT Leadership team with special projects and IT established priorities

• Assist AVP and CIO for ITS with dissemination of project updates through oral and written communications

• Identify and showcase new, potential technology solutions to assist ITS with modern solutions to technology needs and identified issues

• Work as part of the ITS leadership team in the development and implementation of long- and short-term initiatives to better our workflow and ability to offer superior customer service.

• Research new technologies and make recommendations to the AVP and CIO for ITS .

• Follow safety rules, help identify unsafe working conditions, stop co-workers who are working in an unsafe manner.

• Other duties as assigned.

  Supervision Exercised:
  This position does not have any supervisory duties.

  Qualifications

  Bachelor's Degree preferred in technology-related field or a minimum of 10 years' experience working within and IT organization managing projects and technology initiatives, or a combination of education and experience from which comparable knowledge and skills are acquired.

• Excellent working knowledge of networking, services, and integrated technologies.

• Technical knowledge required:
  o Cisco ASA and Firepower Firewalls
  o Cisco IOS and NX-OS edge and core switching
  o Cisco Unified Computing System ( UCS )
  o Telephony technologies - Mitel
  o Banner ERP services
  o Microsoft 365 services
  o Microsoft Active Directory
  o VMware vSphere
  o OpenLDAP
  o SAML
  o SQL
  o Splunk SIEM
  o Storage Area Networks - NetApp
  o Rubric
  o UNIX /Linux
  o Apache Webservers
  o SSL Certificate Issuance and Renewals

• Facility in identifying, prioritizing and solving problems within a deadline.

• Ability to understand key concepts and communicate effectively with technical staff, cross-functional teams, business stakeholders and senior management.

• Ability to plan, communicate, and get buy-in for projects, priorities, and goals. Continually demonstrates high degree of sensitivity to and understanding of issues around stewardship of resources.

• Track record of managing multiple priorities within an environment characterized by changing technical requirements.

• Exceptional attention to detail and ability to be thorough and demonstrate complete follow-through in the execution of the program development strategy.

• Highly developed oral and written communication skills with an ability to communicate effectively with both technical and non-technical audiences.

• Excellent Project Management skills.

• Excellent trouble shooting skills.

• Proven coaching and mentoring experience with technical teams.

  EEO Statement Summary

  Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits and will not tolerate discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors will not be permitted to have an adverse influence upon decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

  Posting Number

  20161065P

  Open Date

  Close Date

  Open Until Filled

  Yes

  Supplemental Questions