Cuddledown is looking for a Retail Sales Associate for our Outlet store in Freeport. The Retail Store Sales Associate will ensure high levels of customer satisfaction through excellent sales service. Responsible for all sales activity, remaining knowledgeable on products, assessing customer needs, providing assistance, and maintaining selling floor presentations and stock. Full Time hours, benefits, and generous employee discount!

Essential Duties and Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, answering questions and assisting them with merchandise selection.
• Demonstrate professional etiquette with customers, both in person and on the phone.
• Build relationships with customers to ensure long-term business growth.
• Develop expert product knowledge to assist customers with product attributes, benefits and care.
• Assist co-workers and the management staff to achieve store and company goals.

Store Appearance

• Ensure store cleanliness by vacuuming carpets and dusting shelves, tables, and counters.
• Display and arrange store merchandise neatly with the intent to promote sales.
• Ensure that promotional signage is correct and fully visible.

Operational Skills

• Complete sales transactions.
• Creating and/or updating customer account records.
• Process and ticketed shipments accurately and efficiently.
• Complete markdowns and price changes.
• Properly package and ship customer orders using FedEx.