Blue Marble Geographics

Sales Support- Customer Service Specialist

Hallowell, ME 04347

regular

Job Type

full-time

Job Status

associate

Education

No Travelling

Travel

Entry Level (<2 years experience)

Career Level


Blue Marble Geographics is seeking to add an out-going, smart, and professional individual for inbound and outbound customer support and sales to our team. Experience in sales or customer service is a plus, but could be offset by experience in GIS or technology. If you are excited by the opportunity to work for a growing software company in Maine and a drive to learn then this is the job opportunity for you. The Sales Support role is the first stop our customers have when contacting the company. A majority of the inquiries are via email and often with phone follow up. The right candidate must have excellent communications skills both verbal and written, comfortable with Windows based technology, flexible and work on a dynamic team. Blue Marble Geographics hires individuals that are creative and focused on providing outstanding customer service. Multi-tasking and experience working in a fast-paced environment is critical. Experience in software support or sales a huge plus! Potential for growth is great for the right hard-working individual that likes to learn.

Responsibilities will include:

  • Processing sales
  • Creating and following up on invoices and quotes via email and telephone
  • Qualifying leads that we receive from various sources
  • Working with our current partners and resellers
  • Trouble shooting customer requests and software needs
  • Generating licenses
  • Assisting senior sales team members as needed
  • Maintaining a pipeline of sales opportunities
  • Assisting with any task as assigned

General Requirements

Candidate must have excellent communications skills, be a genuine people person, must have business-to-business sales or marketing experience and must be comfortable with Windows based computer technology & demonstrated skill using Microsoft Office. A high energy level, creative instinct, and sense of humor are essential.

Additional Requirements Apply via email only, must provide cover letter with salary requirements and resume.

Requirements

College degree required.

Experience in sales or customer service; experience in GIS or technology a plus.

Benefits

Fully covered health insurance, paid vacation, company holidays, bonus plan, 401k matching plan, casual attire. Comfortable, fun work environment.

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Job Details